|
Playdouble is dedicated to providing you with safe, secure and reliable banking transactions and, of course, prompt payouts!
The links here provide our Transaction Processing details and conditions to receiving your winnings and much more.
Please click on the link below that best describes your question.
- How do I make a deposit to my account ?
- How do I collect my winnings?
- Is it safe to use my credit card on-line?
How do I make a deposit to my account ?
In Order to make a deposit you must first register on Playdouble using a valid email address.
After you receive your verification email with your confirmation link and confirm your account, you are ready to make a deposit into your Playdouble account.
- Login to Playdouble using your username and password.
- Click on Launch Lobby.
- Select "Cashier" from the lower-left corner of the lobby followed by pressing the "Buy Chips" button.
- Go to “Payment Methods” and “add new” payment method.
- When this is completed go to “Deposits” and you can begin to deposit.
Deposit via Credit Card
Use your credit card to deposit through Sun Internet Services/Check Card Services (1-401-916-5797).
To protect your security all personal information is submitted in secured and encrypted format. We do not charge E-Cash purchases as cash advances.
Your card issuing bank, according to new Diners, Visa & MasterCard regulations, may automatically charge you a cash advance fee for every accepted.
Deposit via Wire Transfer
For instructions on where to send wire transfer:
Email supervis@24supportservice.com or call 1-401-916-5797 (USA) or 0141-416-2036 (UK)
Deposit via Pay Pal
Please email your payments to support@ikourde.com.
If you don’t already have a Pay Pal account please register for one at www.paypal.com
Deposit via SWITCH AND SOLO
Utilize the ease and power of the widely distributed Switch and Solo debit cards. The Switch and Solo debit cards use the UK-wide Switch network, is easy and secure and provides you with an efficient means to deposit to your account.
↑ Back to Top ↑
How do I collect my winnings?
Payout Processing
Winnings under $50 will be credited back to your account balance. Please contact us with your preferred payout method from the options available.
Fraud Control
For increased security (both yours & ours), fraud & risk control, we MAY need you to fax or scan and email the following documents.
- Proof of Identification (Driver's license or passport for signature match)
- Copies of current Credit Cards registered, (You must block the middle eight digits and your CVV number for security reasons) OR copies of credit card statement. Credit card statements may be required for name and address verification only. Please feel free to block your personal and private transaction information, we do not need it or wish to encroach on your privacy
- You MAY be required to sign an Authorized Purchase history for all previous credit card transactions. (This may be needed each time you cash in).
- You only need to fax this once from your current address.
International Fax number: 1-868-624-1156
Payout Options
You may choose from the options below which method you prefer and notify our cashier at: cashins@24supportservice.com or call us.
Please provide your User account ID number at all times for easy identification and fast response.
Payouts are made through:
-
Wire Transfer: We process wire transfers directly to your bank account. A fee of $20 will be deducted to cover bank transfer costs unless you are a member of one of our VIP clubs.
IMPORTANT: All Intermediary banks or your bank handling the wire transfer, may deduct fees, before your transfer is credited to your bank account.
- Checks via Registered mail: Allow 14 to 21 days for delivery depending on both International & your local postal service. There is a cost of $18.
- Checks via Courier: This delivery method costs $35 to the USA or $40 to other countries. The charge is deducted from your winnings. Delivery generally takes 3-5 business days to locations in the USA and Canada.
↑ Back to Top ↑
Is it safe to use my credit card on-line?
Playdouble software is using state of the art security features to provide its players with a 100% full proof secured environment. Any delicate information which is transferred between the software and the game servers is being encrypted using the latest encryption technologies.
All of the financial transactions in Playdouble are being processed by one of the most advanced billing platforms available today, provided by Sun Internet Services/Check Card Services.
Our system ensures the validity of each and every transaction, using the latest fraud control mechanisms in today's e-market. It is virtually safer to use a credit card with this system, than it is with your local retail store.
Secure
Our member's security and confidentiality is of the highest important to us.
To ensure safe transactions all credit card transactions are transmitted through a Secure Socket Layer (SSL) technology in encrypted form.
A proprietary security infrastructure ensures access to the system is restricted to authorized transactions only.
This infrastructure incorporates security into the software, including "Legitimate Transaction Verification" (LTV) codes, ensuring that your account information is safely stored by our E-cash provider Sun Internet Services/Check Card Services (1-401-916-5797). In addition, our sophisticated withdrawal and deposit systems ensure that only authorized members with valid transactions are able to access funds in their accounts.
We do not collect any personal information about our individual members unless it is voluntarily given. We do not sell; trade or rent any member's personal information to any unaffiliated third party. Any personal information provided is used to further improve our customer service.
Sun Internet Services Ltd.
Sun Internet Services/Check Card Services is an Internet payment service provider for Playdouble.
Our Internet based transaction and payment processing, which is out-sourced, is secure and is done in real-time.
Sun Internet Services/Check Card Services offers industry-leading automation and customer care with its highly reliable credit card and debit card processing services.
We process payments for thousands of customers every day. Sun Internet Services/Check Card Services is the safest way to pay online.
You may use this web site to contact our customer service staff (Department) for information on any Sun Internet Services/Check Card Services charge appearing on your credit card statement.
Learn how we safeguard your personal information by reading about our extensive security measures
↑ Back to Top ↑
|